We’re Hiring:
Online Community Manager
PovNet was established in 1997 as a non-profit organization and online community of anti-poverty advocates, social justice lawyers and other front-line workers, who assist BC’s most marginalized with their poverty law issues. PovNet builds online tools to help community advocates communicate and support each other, strategize about cases and systemic issues, collaborate on projects, and share tools and resources. On the public side, PovNet maintains a website with our Find an Advocate map which functions as a referral tool to match those in need of support with legal assistance on poverty law matters.
We are searching for a Community Manager. Do you have a passion for the social justice sector and would like to be part of improving access to justice in BC? Do you have the skills to work with online tools and technologies and the passion to learn more? Are you creative and enjoy engaging with and teaching others?
In this role you will:
Maintain the functioning of the current Community Platform (Discourse) and develop new features and tools to ensure that the end product will meet the ongoing needs of the community and PovNet.
Develop and implement an onboarding plan to ensure the successful integration of new members.
Coordinate virtual events and activities to build community relationships and awareness.
Design and deliver training materials to help members engage successfully in the community, and provide technical support as needed.
Identify, collect and interpret community metrics.
Engage and build relationships with other members of the Access to Justice Community.
Follow daily posts and newly added resources to monitor suitability and adherence to community guidelines.
Define, maintain and execute an ongoing community plan and report regularly on the community’s performance against goals.
Ensure fresh content is being shared in the community, a variety of voices are being heard, valuable discussions are occurring, and questions receive timely replies.
Actively participate in the community, model the desired behaviours, and be visible as a leader and member.
Network with other community leaders, both inside and outside of the organization to stay current in the field of community management.
Identify, recruit and manage key leaders and subject matter experts to post, reply, and provide guidance to the community.
Some related skills that would be an asset:
Experience as a community advocate or other frontline social service role
Familiarity with the platform Discourse or have adequate transferrable skills
Website design and maintenance
Familiarity with online tools and resources used in virtual work environments
Strong communication and facilitation skills
Compensation: $30.00 per hour for approximately 35 hours per week
PovNet maintains an office in Vancouver, however, we would consider other options for the right candidate.
This role reports directly to the Executive Director, Nicky Dunlop.
If you are interested in this opportunity, please email your cover letter and resume to [email protected]. If you have any questions about the posting, feel free to contact Nicky by email or at 604-876-8638.
